FAQ

Here are a few common questions from our customers:

When do you release planners?

We release planners twice a year, in May and September. In may we release academic year planners and in September we release traditional year planners.

What is the difference between Academic planners and the original Purposeful Planner?

Our academic planners are exactly the same as our original but they from July - June instead of January-Dec. The 18-month weekly planners run July - December the following year.

How fast do you ship?

All orders are usually shipped within 1-2 business days. U.S. Standard Shipping is via USPS and takes 1-5 days. US Priority Shipping is via USPS Priority Mail or Fedex which takes 1-4 days depending on where you live.

Do you ship internationally?

Yes! Please note that all duties and taxes that may be implied by your country are the responsibility of the buyer.

What is your return policy?

All sales are final except for damaged or defective materials. If you receive a damaged or defective product, please use the contact form here to let us know right away.

It is your responsibility to assure the quality of all goods upon receipt.  You must obtain a return shipping confirmation from us prior to returning any products. In order to be eligible to receive a refund or store credit for returned goods that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the order placement date.  Any approved refund or store credit will only be for the value of the returned items. For your security, refunds will be credited back to the original payment method used for the purchase. In the event that your credit card has expired or is cancelled, store credit will be issued.

Do you sell wholesale?

Yes, we love to work with shops! If you are a shop owner, please check out our wholesale information here and fill out an application.