FAQ

To see updates on the 2025 Planner preorders and shipping info GO HERE


    Here are a few common questions from our customers:

    When will my planner ship?

    Planners that are on preorder will ship early November.  They will ship in the order they were received. 

    **Please note that due to current supply delays we cannot guarantee the exact date of completion. You can be assured that both the Corie Clark team and our manufacturers and distributers are doing everything in their power to move in a timely manner and will keep our customers updated every step of the way.

     

    When do you release planners?

    We are currently releasing planners in the fall for the following year. We may bring back our mid-year planners in the future so stay tuned!

     

    How fast do you ship?

    All orders of in stock items are typically shipped within 1-2 business days. USPS Economy is 2-8 days and Priority Shipping is via USPS Priority Mail which takes 1-5 days  (once it leaves our warehouse) depending on where you live and depending on the USPS. They have stated shipping times are taking longer this year.

    Do you ship internationally?

    Yes! Please note that all duties and taxes that may be implied by your country are the responsibility of the buyer.

    What is your return policy?

    All sales are final except for damaged or defective materials. If you receive a damaged or defective product, please use the contact form here to let us know right away.

    It is your responsibility to assure the quality of all goods upon receipt.  You must obtain a return shipping confirmation from us prior to returning any products. In order to be eligible to receive a refund or store credit for returned goods that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the order placement date.  Any approved refund or store credit will only be for the value of the returned items. For your security, refunds will be credited back to the original payment method used for the purchase. In the event that your credit card has expired or is cancelled, store credit will be issued.

    Do you sell wholesale?

    Yes, we love to work with shops! If you are a shop owner, please check out our wholesale information here and fill out an application.